24-hour pre-sales consultant service to ensure accurate matching with your application scenarios (pipeline corrosion protection, drinking water grade, industrial equipment, etc.), providing corresponding powder model selection and free standard samples, issuing standard FOB/CIF/CFR quotations, simultaneously offering export certifications (ISO, FDA, etc.) and customs clearance document support, and assisting you in completing the preliminary requirement confirmation.
Accurately arrange production according to order requirements and regularly update the production progress (photos/videos can be provided for key processes); conduct full-process quality control, issue COA inspection reports for each batch, and accept inspections by third-party agencies such as SGS and BV; use 25 kg moisture-proof woven bags (bilingual labels) for packaging, strictly verify order quantities and models, schedule shipments on time, and promptly provide a complete set of customs documents, including the bill of lading and packing list.
Follow up and confirm in time after goods arrive at the port, provide bilingual (Chinese-English) construction process guidance (spraying, curing and other parameters); respond to customer demands within 24 hours and provide targeted solutions within 48 hours; the product has a 12-month warranty from the date of factory shipment, and free replacement is available for confirmed product quality issues; provide long-term technical support and exclusive services such as priority production and bulk discounts for regular customers.
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